For a few days now I've been having a problem. I cannot get into the chat at all. The connected thing on top right corner is green which means the connection is good. However I cannot ping anybody. When I try to ping Cyber or Yeti, they both come up as "Not Found" and i've had the program open for a couple hours now and even then it still won't work. What am I doing wrong? Do I need to forward ports or something?